Meet our People

Fran

Part-time Box Office Assistant

I first joined the Hall as a full timer after graduating. When I returned to studying, I came back part-time as the job is great in helping me to balance my study and work. I really like the mix of working in the phone room and the face-to-face contact with customers on the counter. Our customers are generally very enthusiastic about the events we have here as there is such a variety, so you get to meet many different people who come to the Hall.

I've learnt a lot of admin and systems skills and quite a bit of multi-tasking. It's exciting to be part of a fast-paced environment; you feel involved. However small your contribution, it goes some way towards the events that we host. Everyone is impressed when I say that I work here; the next question is 'can you get tickets?' – well, yes, if you purchase them!! The Box Office department is a very supportive team, we help each other out, and it's quite sociable. It's such an enjoyable place to work that I had to come back!

Daryl

Tours and Retail Manager

I was looking to move on from the travel industry a few years ago when I saw the vacancy for a Tours and Retail Manager at the Hall.  I wanted an opportunity to use the skills I had gained in my career and combine them with something which I am passionate about as performing arts feature strongly in my social life too.

I am lucky that really I have two jobs with both Tours and Retail to look after – in fact it's three jobs if you include the Duty Manager shifts I do as well! It's a chance to be engaged with something different on a daily basis and have a different focus. I'll interact with members of the public a lot in my role and you never know what issues might come your way so it's good that I enjoy thinking on my feet.

Approximately 22,000 people will go on a tour of the Hall in a year, and the shop is open daily except for Wednesdays, so my team and I are kept busy! I think the Hall has a fantastic atmosphere and those who work here genuinely take pride in where they work. Constantly striving for excellence takes great teamwork and I'm glad to be part of that team.